Shipping policy

Shipping Policy

Last updated: Septmber 09, 2026

"At Dilly Dally Homes, we carefully process each order with our trusted fulfillment partners and do our best to get your pieces on their way as quickly as possible. We will always do our best to communicate with you if we become aware of a significant delay affecting your order.”

Order Processing

Orders are typically processed within 1-2 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays.

During sales, holidays, new product launches, or periods of unusually high order volume, processing times may be slightly longer.

If there is an unexpected delay affecting your order, we will do our best to keep you informed.

Shipping Times

After your order has been processed, estimated delivery typically takes:

3–5 business days for items shipped from our US Warehouse
7–12 business days for items shipped from our China Warehouse

Please note that delivery estimates are provided by the shipping carrier and are not guaranteed. Weather, carrier delays, holidays, incorrect addresses, and other circumstances outside our control may affect delivery times.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your order and delivery address.

From time to time, we may offer promotional or free shipping offers. Any applicable offer will be clearly stated on our website.

Order Tracking

When your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to become active after your package has been handed to the carrier.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

If you notice an incorrect address, contact us as soon as possible at [YOUR EMAIL ADDRESS].

We will do our best to help, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Lost, Stolen, or Delayed Packages

Once an order has been handed to the shipping carrier, delivery is the responsibility of the carrier.

If tracking shows that your package has been delivered but you cannot locate it, please first check around your delivery area and contact the carrier for assistance.

If your package appears to be lost or significantly delayed, please contact us at [YOUR EMAIL ADDRESS], and we will do our best to assist you.